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Passenger FAQs

Cruise Passenger FAQs

What documents do I need for my cruise?
Document requirements vary by cruise line and destination. For the most accurate and up-to-date information, check with your cruise line directly.
How can I pick up or drop off passengers at Port Canaveral?
Click here for ground transportation.
How can I find my cruise terminal?
You can easily find your cruise terminal by using our Cruise Terminal Arrival Guides or our Cruise Terminal Map. These resources provide detailed directions, parking information, and terminal-specific details to ensure a smooth arrival.
Will there be someone at the terminal to assist with luggage?

Yes, the Cruise Lines provide Porters to assist with luggage.

Is there disabled parking available at the terminal?
Yes, DISABLED PARKING spaces are available, and the fee is waived for vehicles transporting 
certain persons who have disabilities that: 

  • Have special equipment, such as ramps, lifts, foot or hand controls for use by a disabled person OR  
  • Display a Florida Toll Exemption Permit as explained in s. 316.1964, Florida Statutes OR   
  • Display a Florida Disabled Veteran (DV) license plate issued under s. 320.084; s. 320.0842; or s. 320.0845, Florida Statutes.
Parking agents will not grant parking waivers for any other reason than the ones listed above. 
Do you pay for parking before or after the cruise?
All Port Canaveral parking is pay on entry before the cruise. Parking is $17.00 per day plus tax for vehicles & RVs, including day of arrival and day of departure.

Additional Questions?

Please contact your cruise line directly or Port Canaveral’s Cruise Operations team.